Privacy & Cookie Policy

This Privacy & Cookie Policy explains how 8760 Technologies Limited (8760ai) collects, uses, stores, and protects personal data when you use our website, software platform (8760ai), and related services (collectively, the “Service”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), where applicable.

1. Who We Are

8760 Technologies Limited
Email: info@8760ai.com
Website: www.8760ai.com

8760 Technologies Limited is the data controller for personal data collected through our website and marketing activities. For customer platform data, we may act as either a data controller or data processor depending on the agreement in place.

2. What Data We Collect

We may collect and process the following categories of personal data:

Website & Marketing Data

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • IP address
  • Website usage data (via cookies)

Account & Platform Data

  • User login credentials
  • Business contact details
  • Usage activity within the platform

Customer Production Data

Production and operational data entered into the 8760ai platform belongs to our customers. We process this data only to provide the Service.

We do not intentionally collect sensitive personal data unless provided directly and lawfully.

3. How We Use Your Data

We use personal data to:

  • Provide and maintain our software services
  • Respond to enquiries and demo requests
  • Manage customer accounts and subscriptions
  • Improve platform functionality and performance
  • Send relevant service or marketing communications (where lawful)
  • Comply with legal obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to deliver services you have requested
  • Legitimate interests – to improve services and communicate with business contacts
  • Consent – for marketing communications and non-essential cookies
  • Legal obligation – where required by law

5. Data Sharing

We may share data with:

  • Cloud hosting providers
  • IT and security service providers
  • Professional advisers (legal, accounting)
  • Payment processors
  • Regulatory authorities where required

All third-party processors are required to maintain appropriate security and confidentiality safeguards.

6. International Transfers

Where personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to countries deemed to provide adequate protection.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet contractual obligations
  • Comply with legal requirements

Customer platform data retention is governed by the applicable commercial agreement.

8. Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at: info@8760ai.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU supervisory authority.

9. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve user experience, analyse traffic, and support website functionality.

10. Types of Cookies We Use

We may use:

  • Strictly Necessary Cookies - required for website functionality and security.
  • Performance & Analytics Cookies - help us understand how visitors use our website.
  • Functional Cookies - remember user preferences and settings.
  • Marketing Cookies - used to deliver relevant advertising or track campaign performance.

11. Managing Cookies

When you visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage preferences

You can also control cookies via your browser settings.

12. Data Security

We implement appropriate technical and organisational security measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. However, no internet-based system is completely secure.

13. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be published on our website with the updated effective date.

14. Contact Us

If you have questions about this Privacy & Cookie Policy or your data, please contact:

8760 Technologies Limited
Email: info@8760ai.com
Website: www.8760ai.com

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